
At 21bitcoin, you get personal support whenever you need it — from experts who speak your language. Whether you're new to Bitcoin or already investing with confidence, our team in Salzburg, Vienna, and Munich is here to guide you every step of the way.
Use our personal consultation for any issues
Accessible directly in the app
Tap on the speech bubble icon in the top right corner to get in touch with us.
Fast and expert support
Get fast answers — from our support team or the Help Center.
Talk to our team
As a 21Private client, you get phone support from a dedicated Bitcoin expert.
The world of Bitcoin can be overwhelming - we're here for you
In our blog section, you’ll find numerous articles covering everything you need to know about Bitcoin. For frequently asked questions, our Help Center is always there to support you.


Reach us with one tap
Help Center and FAQs
Frequently asked questions and answers are available to you at any time in our help center.
Ask questions about Bitcoin
Got general questions about Bitcoin? Our team of experienced experts is happy to help.
Contact us for further information
You can reach our support team 24/7 — even on weekends.
Investing that fits your goals
and values
Discover why investing with 21bitcoin pays off:
FAQ
Just tap the speech bubble icon at the top right of the app - our team is here to help, even on weekends.
Yes, as a 21Private client you will receive personal assistance also by phone.
Our team of bitcoin experts is here to help you with anything - whether it's app-related or general questions about bitcoin.