21bitcoin - Customer Service & Contact

Contact us

Do you need help? We're here for you!

Help Center

In our help center, you'll find everything you need to learn more about our services and the app, or find answers to your questions — with peace of mind.

Help Center

Contact us via chat

You can connect with our team during business hours or get answers from our virtual assistant by tapping the chat icon in the top right corner of your app screen.

Monday: 9 a.m. - 6 p.m.
Tuesday: 9 a.m. - 6 p.m.
Wednesday: 9 a.m. - 6 p.m.
Thursday: 9 a.m. - 6 p.m.
Friday: 9 a.m. - 6 p.m.
Saturday: 10 a.m. - 2 p.m.
Sunday: 10 a.m. - 2 p.m.

Chat Support 21bitcoin

File a complaint

You can file a complaint directly via our web form:

Press inquiries

For media inquiries, please contact us at:

press@fior.digital

Law enforcement agencies

For law enforcement inquiries or similar, please contact us at:

compliance@fior.digital

Regulated in the EU

Bug bounty

You can find more information about our bug bounty program here:

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